Knowledgebase
You are here: Support > Knowledgebase > Pre-Sale

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

Can I downgrade my account at the middle of the contract? No, accounts can only be downgraded during the first thirty days of the upgrade, or at the end of... Views: 200

Can I stream media from my account? We offer progressive streaming, meaning that you can upload the file to our servers, and then... Views: 179

Do you allow bulk emails? We do not allow unsolicited bulk emails and have a zero tolerence for spam. If you are sending... Views: 193

Do you offer ColdFusion on your servers? We currently do not offer ColdFusion on our servers. Views: 193

Do you offer Secure CGI? Yes, we provide CGI on our servers. You can enable the CGI wrapper functionality through the... Views: 194

Do you provide shell access/SSH or Telnet? Due to our shared environment, we do not allow SSH or Telnet on our published packages. Views: 193

Do you support ASP.Net or ASP? Our servers do not support ASP.Net or ASP? Views: 202

Do you support Microsoft Access? No. We do not have Windows servers. We use MySQL databases. Views: 190

How long will it take to activate my account? Most accounts are approved within 24 hours of subscribing. Once an account is approved the... Views: 170

I have too much space for my one account. Can I resell space to someone else? No. We do not allow subleasing http://www.yourdomain.com/client or free web space given to other... Views: 169

What scripting (and programming) languages do your servers offer? All our servers are equipped with Perl, Python, and PHP. Views: 184

Will your e-mail service work with MS Outlook, Eudora, or other client based e-mail programs? Yes. Views: 186

You offer unlimited bandwidth...How is that possible? It's true, no one can provide truly unlimited web hosting, but when we say unlimited domains,... Views: 170